Frequently Asked Questions

Find answers to frequently asked questions about how to start with ShipSaving. See the most common topics and more.

General FAQ

What is ShipSaving?

Founded in 2019, ShipSaving is a SaaS-based platform aiming to streamline all eCommerce merchants' shipping and order fulfillment processes. 

The primary goal of ShipSaving is to simplify and automate the shipping process through an all-in-one management shipping software, and to help all e-commerce businesses and individuals achieve the most cost-efficient AND time-efficient shipping arrangement.

How to register a ShipSaving Account?

You can register a free account on our homepage or by clicking here: ShipSaving/register
If you have any questions, please feel free to contact us. You can send an email to

you can also enter the "Contact Us" form at the bottom of the page on our website.

How does ShipSaving work?

ShipSaving is a shipping software for both personal shipping and eCommerce sellers.  

Sync orders from your online stores with ShipSaving’s build-in tool and manage shipments through a user-friendly interface efficiently.

Whether you're an individual shipper or an e-commerce seller, ShipSaving can help you reduce shipping costs by offering discounts of up to 80% off retail prices.

Regardless of your business's size and how many shipments, ShipSaving is fully customizable and tailored to your exact needs. Manage orders, shipping, and inventory in one place.

Is ShipSaving free to use?

We only charge when you purchase label(s) on our platform. Sign up for a ShipSaving account with $0 monthly fee and subscription fee. No volume requirement.

  • Standard - $0.01/Label
  • ‍Professional - $0.05/Label  

Standard: Pay as you go, suitable for sellers with flexible shipping frequency. In addition to satisfying shipping discounts, the following features are included:

- Unlimited Users and Devices
- Batch Label Printing
- Sales Analytics & Reports

Professional: Add WMS function, suitable for SMB with storage needs. In addition to the existing features of the Standard, the following features have been added:

- Warehouse Management
- Inventory Management
- Smart Scan Picking & Packing

Does ShipSaving provide an International shipping solution?


ShipSaving is a certified service provider of DHL Express with historically low rates. Use ShipSaving, and you can save up to 70% on international shipping.

You can always create a free account and use DHL Express for international shipping with the best rates through ShipSaving.

Using DHL service, you can get an excellent shipping experience and improve the service quality of e-commerce.

Significantly reduce customer complaint rate through email/SMS status update reminders and photographic proofs of receipt. Individual users can also  know package delivery status effectively and receive timely reminders.

Do I have to be a business to use ShipSaving?

The answer is NO! You do not have to be a business to use ShipSaving.

Everyone can sign up for a free account at ShipSaving! Users can use our software for both personal and business shipping demands.

For individual users, after registering your account and entering the system, the label can be purchased in two simple steps to complete the shipping process.

ShipSaving automatically corrects addresses, you don't have to be concerned about whether the address information is compliant.

Compare rates between multiple carriers when you are ready to purchase the label. Easily choose the right carrier for your shipment!

What platforms does ShipSaving integrate with?

ShipSaving supports connection to 30+ major store platforms, including Amazon, eBay, Walmart, Shopify, etc.

Please check our partner’s page and see the complete list. You can connect to multiple stores and manage all of them in ShipSaving’s system. 

Can I use ShipSaving on multiple devices or locations?

Of course, ShipSaving can be installed on an unlimited amount of computers and can support an unlimited amount of users with no additional cost.

How many users are allowed under one account at a time?

ShipSaving allows an unlimited number of users under one account at a time. We also support multiple logins to one account with different devices simultaneously.

ShipSaving has also added User Permissions. You can grant permissions after you have filled in the user's details.

How to contact ShipSaving?

If you want to communicate with us, you can enter the "Contact Us" form at the bottom of the page on our website.

You can also send an email to